E-commerce has turned the world into a virtual shopping mall where a multiplicity of options are just one click away. Consumers have the power to choose from any vendor in the world and this has sparked great competition in global commerce. Now, it has become essential to distinguish your brand from others to succeed in this highly competitive international marketplace. Brands must be innovative and offer value to their customers to stay afloat. However, brand differentiation is a tall order to fulfill and quite often, many brands are unable to gain a competitive advantage.
I am certain that many of you who own and/or represent a brand(s) think the only way to stand out in today’s competitive global market is to invest heavily in product innovation and marketing. I know many of you do not have the capital to invest extensively in these areas but all is not lost, there are a few simple ways to distinguish your brand in a competitive marketplace.
Four Ways to Differentiate your Brand
- Develop a unique and compelling brand story.
From time immemorial, stories have captured the attention of people and it continues to do so in modern times. A good brand story will help your brand connect with your target audience and it will make your brand memorable. A brand that is empathetic and leaves a lasting impression will always have its customers coming back for more.
- Be visible and provide appropriate content
A brand needs to be constantly seen and heard. People need to see your brand on various targeted platforms. A great website is necessary for today’s digital environment. An active presence on social media and running digital ads are very effective and affordable ways of increasing your brand’s visibility. Furthermore, it is important to provide solid content on the preferred platforms. Provide your customers with content they want to read and see. A customer-centric approach to content will yield positive rewards.
- Be accessible
It is very important to make your brand easily accessible. People opt for products that they can easily obtain. Find locations where your target audience frequents. Additionally, channels for communication with your brand must be made readily available. People prefer a brand that listens to want they want, communicates frequently and addresses their grievances.
- Have a CSR plan
Showing genuine care beyond a customer’s purchase is a key way to differentiate your brand. Get involved in the community where your customers reside. Understand their values and show care for their environment. These small gestures will help your brand stand out among competitors. These four simple but very effective tips will help your brand grow and gain a competitive advantage. Differentiating your brand does not always have to be expensive. Once your brand is genuine, transparent, and customer-centric it will surely stand out in any competitive market.